Last Updated: November 25, 2025

Welcome to Titaniptv. We value your privacy and are committed to protecting all information we collect and process about you in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR) and supplementary Swedish laws.

This Privacy Policy describes how we collect, use, store, and share your personal data when you use our IPTV subscription services and purchase TV boxes in Sweden.

i. Data Controller

Titaniptv (Org. Reg. No: [Insert Organization Number, if applicable] / [Insert Contact Information])
Email: support@titaniptv.co

2. What Personal Data Do We Collect? (Purpose and Basis)

We collect and process the following categories of personal data. The legal basis for processing is specified in parentheses:

• Contact and Customer Data (Name, Email, Delivery address). Purpose: To manage orders, deliver TV boxes, provide customer service, and issue invoices. (Lawful Basis: Contract).
• Payment Information (Transaction history, partial card data handled by partners). Purpose: To process payments for subscriptions and products. (Lawful Basis: Contract).
• Service and Usage Data (IP address, TV box MAC address, user ID, streaming data). Purpose: To provide the IPTV service, ensure technical functionality, troubleshoot, and prevent unauthorized use/piracy. (Lawful Basis: Contract and Legitimate Interest).
• Communication Data (Correspondence with customer service). Purpose: To handle support cases and improve service. (Lawful Basis: Contract or Legitimate Interest).
• Marketing Data (Marketing preferences, cookie data). Purpose: To send relevant offers and analyze website traffic. (Lawful Basis: Consent or Legitimate Interest).

3. Security and Storage

We implement appropriate technical and organizational security measures to protect your personal data.

• Customer and Order Data: Typically stored for the duration of the contract plus [Specify a period, e.g., 24 months] thereafter for warranty and claims.
• Transaction Data: Stored for [Specify a period, e.g., 7 years] in accordance with the Swedish Accounting Act.
• Usage Data (IP/MAC): Stored for [Specify a shorter period, e.g., 6 months] for troubleshooting and security purposes.

4. Sharing of Personal Data (Third Parties)

We do not sell, rent, or trade your personal data. We only share data with the following types of recipients to operate our service:

• Service Providers (Data Processors): Companies that assist us with Payment Processing ([Name of Payment Partner, e.g., Stripe/Klarna]), Delivery (Postal carriers), and IT Services (Hosting, maintenance).
• Authorities and Legal Obligations: If legally required to disclose information upon request from the police, the Swedish Authority for Privacy Protection (IMY), or other authorities.

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Contact

If you have any questions about this Privacy Policy or our processing of your personal data, please contact us via:

Email: support@titaniptv.co

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Disclaimer: This template must be adapted to your specific routines and systems to be fully legally compliant. Consulting legal counsel specializing in GDPR and Swedish law is strongly advised.